Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I asked John Campbell to do a review of our home owners, auto, and umbrella insurance policies. I wanted a comparison done to see if we could get the same coverage at a lower cost with another insurance company. To do this comparison on my own would not have been possible without a lot time and effort. I am absolutely recommending John Campbell with The Brokerage Insurance Group, John and his team did a comparison with 15 other insurance companies. John found out that our current coverage was favorably priced. John also took the time to let me know what changes we should make on our policies to have better coverage in case of an event. I would highly recommend The Brokerage Insurance Group for any insurance needs. ~ Dixie B
I had been with my previous insurance company for several years and did not have any issues with them. I was not looking to change, and was pretty adamant I would not change companies. During that time I did not check pricing, I just assumed I was getting pretty good rates. John kept asking me to let him give me quotes just to see if he could find a better price. He ended up finding cheaper auto AND home premiums, and also got me better coverage! Needless to say I made the switch and couldn't be happier. I also appreciate emails I recieve from The BIG from time to time with helpful hints we can use. When we had the big freeze last winter they sent out an email with how to prevent pipes from freezing. It was very timely and informative. Thanks again Soup and everyone at The Brokerage Insurance Group! 5 Star! ~ Michael C
I have worked with Rob within the Insurance Industry for years, not only personally on my own Insurance (Home/Auto/Other), but also referring him to my Real Estate clients as well. His service and responsiveness is unmatched, and he really takes the time to understand your needs and go through options with you to make the best fit. Insurance is a must, but can be very complicated to the rest of us, and he and his team do an amazing job at explaining things, presenting the best options and executing the plans! He and his team are also great to work with when you do have an issue and need to submit a claim and work through that process. I will continue to recommend Rob and his team at The Brokerage Insurance Group to anyone and everyone. ~ Preston J
We have been with Jarrett Schinbeckler for our insurance needs for many years. He was with another insurance company and when he left, as soon as we were able, I closed my accounts there and followed him to The Brokerage Insurance Group. We wouldn't think of dealing with anyone else! Jarrett is always responsive and answers virtually any question we can toss at him, in regard to my policies and claims. Before we could transfer my accounts from the previous agency to him at BIG, we had a basement flood. We were at a loss as to who to contact to do mitigation and restoration. Even though Jarrett was not our agent at this time, I called him and he gave me contact information for the extremely efficient and professional people who helped us. That's the kind of insurance agent Jarrett is. We highly recommend Jarrett Schinbeckler and The Brokerage Insurance Group! ~ Joan L
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Holly at The Brokerage Insurance Group! Holly is an absolute gem! From the moment we connected, she made the insurance process feel easy, clear, and even enjoyable. She took the time to understand my specific needs and found coverage options that were both comprehensive and affordable. Her expertise and attention to detail gave me total peace of mind. What really stood out was Holly’s genuine care—she wasn’t just trying to sell a policy, she was focused on making sure I was truly protected. Her communication was prompt and professional, and she patiently answered all my questions without ever making me feel rushed or overwhelmed. If you’re looking for someone who’s knowledgeable, trustworthy, and truly invested in your well-being, Holly at The Brokerage Insurance Group is the one to call. I’m beyond satisfied and will be recommending her to everyone I know! ~ dmiracleguy
Stacey at The Brokerage Insurance Group did our home insurance and she is absolutely fantastic! I have been going to Stacey for all our insurance needs for years and I cannot recommend her enough. Being abroad during the process could have made things complicated, but Stacey went above and beyond to make everything as smooth and stress-free as possible. She is incredibly responsive, knowledgeable, and genuinely cared about finding the best solution for our needs. Her professionalism and personal touch made all the difference. Highly recommend Stacey to anyone looking for top-notch service and peace of mind. ~ Lara T
I am a commercial banker and Holly is one of the most educated, creative commercial/business insurance experts I've met. I have sent her some very difficult requests and she treats each one with the professionalism and attention to detail that the clients need. She knows the laws, the requirements, and specific requirements about certain business types that could potentially save a business. Getting the correct coverage for all your liabilities is incredibly important or you could build a business just to hand that hard work to one mistake. Holly makes sure you're covered. ~ Dan K
I had a great experience working with Rob to acquire insurance for our building for 2026. We have had a major problem getting the right insurance since we had a large claim in 2024. Rob was able to get what we needed after working extremely hard with many insurance companies. He had the knowledge to understand what we needed and how we could get it. I would recommend Rob and his company to anyone who is having a difficult time getting insurance. I would also think his group would be helpful if you are just shopping insurance to save some money from your current provider. ~ Mike M
Jarrett, Stacey, Kirt, and Dawn are great! I have had an excellent experience working with The Brokerage Group for my personal and family insurance. They were incredibly knowledgeable, responsive, and took the time to thoroughly explain my options. What stood out most was their attention to detail and commitment to finding the right coverage that balanced both protection and cost. I feel like they had my family's best interest at heart throughout the process. I highly recommend their services to anyone looking for a trustworthy and efficient insurance broker. ~ Tyler B
I cannot recommend the team at The Brokerage more! I worked with John and not only was he quickly able to find me an amazing rate on an auto insurance plan, but he found me a better price than what I am currently paying for my renters insurance. I feel confident that I am fully protected and have the right amount of coverage with both plans. He also made the process so easy! He’s knows what he’s doing and is always available to answer all my silly questions. Thank you, John for all your help! I feel so lucky to have found The Brokerage Insurance Group! ~ Rachel D
I truly appreciate everyone at Brokerage Ins Group. They will help you determine your insurance needs and find the best insurance provider and prices for you. Stacey helped me understand my policies and is always willing to explain any questions I have. It is so nice to be able to call one person for all your insurance needs; home, auto, umbrella etc. And you will always reach a person on the phone to help you, which is a rarity these days! They care about their clients! Thank you to, Stacey, and the whole team at Brokerage Ins Group! ~ Linda R
I have been insured with the Brokerage Insurance Group for several years and couldn’t recommend a better group to work with. John recently took the time to review my policies, explain coverages and run various options. He was very professional, patient and explained everything thoroughly. There were several follow up items which John immediately took care of and confirmed once they were complete. I appreciate the attention to detail and customer service I receive anytime I work with The Brokerage Insurance Group. I would highly recommend! ~ Claire F
Anything you need, these guys (and gal) are the team to make it happen for you! Not only did they save my family over $700/year on insurance premiums, but saved my sister's family over $1200! Most people don't have any idea how over/underinsured they may be until somebody has an honest conversation with the customer's best interest in mind. Friendly, reliable, and professional people that will help handle a claim when you are already in a flustered state of mind. Highly recommend the BIG to everybody! ~ Brock B
I got a new car and my previous broker had me all set up to start a new policy that literally costed more than the payments on the car, and the only way to get it down was to sacrifice crucial aspects of my coverage, so I decided to do some shopping. Long story short, 3 days later and I just signed the documents for my new policy and John figured out a way to save me a TON of money without making any sacrifices, in fact I have more coverage than my previous policy. I can say without a shadow of a doubt that I will be with them for many years to come. I felt fully catered to the entire time, they were more than willing to forward cancellation documents and the new policies to the proper parties, all I had to do was decide the level of coverage I wanted sign some forms. They took care of the rest., If you are looking for more than just a deal, but also fantastic customer service, look no further. These are a great group of guys that certainly treat you with the utmost respect and are genuinely concerned about your best interest. Update: Hector is also the GOAT ~ Jonathan W
I am so grateful that I was able to find such a great insurance company. Ryan was excellent—very thorough, professional, and helpful throughout the process. The same day I inquired and submitted my claim, someone from Auto-Owners contacted me to set up direct deposit, which I really appreciated. I’ve fortunately never had to file a claim before, but your company made the experience smooth and positive, and I’m very grateful for that. I look forward to a great relationship with this company! ~ Sam H
I have had the privlidge of working with Rob and his team multiple times now. The last transaction involved reaching out to him when I bought a house. Not only was he responsive but he was able to help me figure out what the best course of action would be as I will be renting out half of the property. He and his team are very professional and are able to get you what you need in a timely fashion. If you are looking for any kind of insurance needs DO NOT HESITATE TO CALL ROB AND HIS TEAM!!!! ~ Dax M
The team at BIG is the best there is in Colorado! I have always enjoyed my experience with Jarrett and his team. They are responsive, honest, and always available no matter what the request. Since switching to BIG I have been so well taken care of and am so appreciative of everything they've assisted me with from health insurance to car insurance, a homeowners policy, and renters plan. Thank you all so much and excited to see you continue to grow! ~ Jes H
We had a very hard time getting an agent or broker to provide us with quotes on homeowners and auto, but when I contacted Rob Whittet, he took the time and went the extra time to provide in-depth, customized quotes on both lines of coverage. He talked to us several times over two weeks and was always patient and willing to change coverages to fit our needs. This is the type of service most agencies or brokerages do not provide in 2025. I recommend these folks to anyone. ~ Michael L
I have never used an insurance broker before but decided to give them a try after receiving a rate increase from my old insurance company. I worked with Rob Whittet and he was able to bundle my auto polices, homeowner policy and an umbrella policy together and save me over $1,300 per year! He was very pleasant to work with and always promptly answered my emails. I would have no hesitation using Rob again. I highly recommend this brokerage firm. ~ Karen R
My experience with Rob Whittet with The Brokerage Insurance Group was an extremely positive one. With my old insurance company my agent changed evertime I called. It was a breath of fresh air with Rob, he always answered the phone, text or email. He was patient, understanding with what I needed, gave me many options to choose from and walked me thru the whole process. If your looking for a new agent you will not go wrong with Rob Whittet and The Brokerage Insurance Group. Thanks Rob.. ~ Sue J
Wanted to give attention to Stacey Gaker who has worked with me for the past 2 years placing my 3 important policies. She is very knowledgeable and goes out of her way to make sure I understand the associated issues of my coverage so the tweaks we make help to reduce costs yet maintain adequate coverages. Stacey is very personable, proficient and timely and gets the job done! I highly recommend her for any insurance needs. ~ David M
The Brokerage Insurance Group has been an incredible resource for both my business and personal insurance needs. They’re responsive, knowledgeable, and make the entire process easy and stress-free. From general liability and workers comp to commercial auto and home policies, they’ve handled everything with care and attention to detail. It’s rare to find an insurance team that’s this reliable and easy to work with. Highly recommend! ~ Linzy C
I had the BEST experience working with Jarrett and Justyne! They were so friendly and helpful! It made the process of getting my commercial business insurance a breeze. With how stressful the process of opening a small business is this was one less thing to think about because I knew they were handling it in the most efficient way possible. I highly recommend choosing them for any and all insurance needs! ~ Chelsea S
I’ve been a long time customer with The Brokerage and just had my first car accident, Kirt was so helpful from beginning to end! He made sure I understood the entire process, checked in with me to make sure everything was going smoothly, anytime I had questions he was always there to answer them! Thank you guys so much for exceptional customer service! I highly recommend using The Brokerage tor all your insurance needs!! ~ Brittany T

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